Mecure

Name: Arturo Bedolla

Zip Code: 60632

Bio : Arturo Bedolla 312.248.5922 [email protected] Career Objective: Secure a position with a well-established company that will allow me to utilize the skills I’ve learned while promoting career growth. Front Office Manager Kimpton Allegro Hotel February 2018 to Present- 483 Room Hotel Chicago, IL • Oversee the entire Front Desk Operation • Budget and Forecasting • Address Guest Complaints, both on property and over Social Media • Compose departmental SOP’s • Training and Development of team • Initiate an in-house Security Team • Work closely with other departments to ensure quarterly goals were met • Payroll and scheduling • Hired as Night Audit Manager promoted to Front Office Manager Account Manager Black Knight Security August 2018 to September 2019- Contract Security Company Chicago, IL • Manage 21 accounts in the Chicago Area • Train and develop 150 Officers and Supervisor • Payroll and scheduling for entire region • Conduct security assessments and compose post orders for each client • Complete all new hire paperwork as well as drug screens for all new associates • Maintain uniform room and office • Conduct monthly meeting will all team members and clients • Scout for potential clients Captain Action K9 Security December 2012 to August 2018- Contract Security Company Chicago, IL • KDU (K9 Detection Unit) Lead. • Work an explosive detection dog • Oversee all operations of the CTA contract • Oversee the Graffiti and Live Support Teams. • Training of new hires • Scheduling and payroll • In charge of Security for O’Hare Airport Bus Terminal and Garages Dual Night Manager Springhill Suites and Residence Inn April 2016 to September 2017 - 440 Room Hotel Chicago, IL • Establish an overnight Security Team • Payroll and Scheduling • Oversee purchasing for the front office • Manage the Marriott Rewards Program • Create departmental SOP’s • Respond to guest complaints and concerns • Acting shift MOD • Manage the Night Audit, Bar, and Breakfast Teams Director of Security The Allerton Hotel August 2007 to December 2012- 443 Room Hotel Chicago, IL • Responsible for ensuring all safety and security measures are in place; including providing a safe environment for hotel guests, patrons, and staff. • Worked to accomplish minimal compensation on workman’s comp cases as well as guest property loss cases • Served as head of Safety Committee • Write informative reports and conduct investigations • Payroll and Scheduling of staff • Promoted to Director of Security and Guest Services Manager (overseeing Security Team, Bellmen, Doormen, Concierge, and Front Office teams) • Acting Housekeeping and Food and Beverage Manager Education Morton College, Cicero, IL Law Enforcement as well as Emergency Medical Technician Courses Omni Bodyguard Institute, Dallas TX Close Personal Protection Specialist American Red Cross of Greater Chicago First Aid, CPR, and AED Instructor, Blood Borne Pathogen Instructor References Available Upon Request

Skills

Health and Safety

Access Control

Advance Driving

CCTV Monitoring

Close Protection

Computer Literacy

Fire Marshall

First Aid

Personal Search

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